Category: News

Employee of The Month April 2020

Sonia Walton – Housekeeper

Sonia has Embraced her role as Housekeeper in the last few months and especially during this current pandemic. Sonia is passionate in ensuring that the environment is clean, safe and is always promoting an Environment that is high quality. Sonia will always cover to maintain standards within the home and is always flexible to meet the needs of the service. Sonia is always coming up with new ideas and suggestions to improve service delivery in relation to the environment during this pandemic.

Sonia maintains a consistent professional approach towards her colleagues, Residents and relatives at all times and is passionate that all residents should live in a gold standard home!

Employee of The month – March 2020

Stephanie Will   Care/Activities Assistant

Stephanie has shown dedication and full commitment in her role over recent months. Stephanie has embraced her additional role in supporting the living well provision. She has facilitated opportunities for all residents to have meaningful occupation in a group or 1:1 session and creative in her approach. Stephanie has been flexible to meet the needs of the service in recent weeks especially during this pandemic, Also, Displays a helpful, & positive attitude towards to all residents, relatives and staff. Stephanie has demonstrated a commitment to the homes values and maintains a consistent professional approach towards his colleagues, Residents and relatives at all times.

Weekly update and News for the 1st May 2020

As we move into the 7th week of COVID-19 Lockdown, we want to keep you updated on the actions we have been taking, and continue to take, to reduce the risk of Infection and the threat of the virus entering and spreading within our home.

These remain unprecedented times for everyone, none more so than for our residents who are living in lockdown away from family and friends.

Culliford House is committed to ensuring that we keep all of our residents and staff as safe as possible and we are taking all the necessary precautions to protect our residents.

We continue to follow guidance from the Government and Public Health England what continues to be a fast-moving situation and the management team is constantly adapting procedures in line with current guidance.

In the last week we have introduced:

  • COVID-19 training for all the staff team – this ensures that our staff team have the most current and best possible advice, information and training on infection prevention, PPE, hand and respiratory hygiene, management and assessment, sampling and testing, and much more to support them in their role and meeting the needs of our residents.
  • All staff members are now wearing fluid repellent masks as well as disposable aprons and gloves regardless of whether there are any suspected COVID-19 symptoms or not. We believe this is the right thing to do to protect both residents and the staff team from possible infection.

Emotional & Mental Health is key at these times, and we have been spending lots of 1:1 time with our residents. Keeping in touch has never been so important, so keeping in touch via Face time or video calls really does make a huge difference and puts a smile on everyone’s faces, residents and family alike.

Thank you once again for your continued support as we continue to move through these challenging times.

Also, thanks to our wonderful staff team who are doing all they can to ensure that life at Culliford continues as normal throughout these challenging times.

Coronavirus testing for Health and Social Care staff

The health secretary has announced that all care home residents and staff in England can now be tested for coronavirus ‘whether they have symptoms or not’. His announcement came after new figures released from the Care Quality Commission (CQC) showed there were 4,343 COVID-19 deaths in care homes in England from 10 to 24 April.

Dorset now has a fully operational Department of Health and Social Care (DHSC) keyworker testing facility at Creekmoor Park and Ride (Poole), which is open seven days a week. The local testing facility for key workers has been set up to offer COVID-19 tests to high priority key workers which includes our staff.

The site sits alongside a rapidly expanding network of testing sites being set up around the UK, and is operating on an appointment-only basis for NHS staff and other key workers.

The test is designed to determine whether a person has COVID-19 now and whether they are able to continue working safely with others. It is not designed to test if a person has ever had COVID-19 or has immunity to the virus. The arrangements mean we can test key workers and members of their households quickly, so that people are not isolating unnecessarily, and can get back to work as soon as possible.

The testing centre is for key workers with appointments booked through their employers. There is a system now in place that we can nominate our staff for testing.

At present, all symptomatic residents will also be tested for COVID-19 as testing capacity continues to increase and we continue to follow the advice from Public health England.

 

If you have any queries regarding our management of COVID-19 you can email

jeanette.acourt@cullifordhouse.co.uk

 

 

What we’ve been up to during Lockdown – April 2020

Wishing Captain Tom Moore, a Very Happy Birthday

Captain Tom Moore has raised more than £28m for the NHS by completing 100 laps of his garden before his 100th birthday.

 

Residents have been busy making Birthday Cards to send Captain Tom in celebration of his 100th Birthday on 30th April.

 

 

 

We had a lovely surprise in the week! An envelope full of amazing messages from St Osmond’s school. The children of Key Workers sent cards to the residents they had made and the messages inside were very touching. Our Residents really enjoyed reading these messages.

We also had a lovey surprise from the ‘sweetie fairy’ with treats for us all. Many Thanks to the relatives who kindly dropped these off. They were enjoyed by all!

 

 

 

We’re going on an Animal Hunt!

To help us continue to keep our amazing links with York Road Nursery school going during this time we have hidden 6 animals in the windows at Culliford encouraging families to come and find them when out taking their daily exercise.

 

 

 

 

 

VE Day Celebrations May 2020

We will continue to make plans for these celebrations and Janet has asked if relatives can send in or email copies of any photos they may have of their relative in connection with the war. These may be of family photos, service photos or indeed any memories shared about the war.

You can email Janet at activities@cullifordhouse.co.uk

Thomas Hardye School Provides Culliford with much needed PPE

Teachers and students from Thomas Hardye school in Dorchester  kindly donated Culliford with 15 face shields.

Thank you!

 

 

 

 

 

 

 

Keeping connected

We received a lovely package from Montrose care home with lots of colourful pictures and cards. During our Memory Monday session, we talked about the past and using templates of our hands recorded these memories on them.

Copies of these memories will be sent to Montrose so we can continue to share together our experiences at this difficult time.

A big thank you to Suzanne and her Husband Andy for making and decorating our Easter Cake.

 

 

 

 

Easter preparations

We were been busy making Easter crowns, Easter biscuits and finishing off our Easter Cards!

 

 

 

 

 

 

 

 

Easter Card Making and looking at Birds

We have been looking at bird pictures and enjoyed listening to bird themed poems. We were all fascinated by listening to the starling bird call/song on YouTube!

 

 

 

 

 

 

 

 

 

Enjoying the sunshine

Weekly update and News for the 24th April 2020

Our priority at Culliford House is always to keep our residents, staff and community safe. In response to the ongoing Coronavirus (COVID-19) Pandemic, we continue to follow advice from Public Health England (PHE) and Government guidance.

Our primary focus remains on keeping all of our residents safe and our staff well-equipped and protected so that they can continue to observe the very highest standards of care, cleanliness and infection control throughout Culliford House.

Following last week’s update, Staff temperature checks prior to starting their shift to ensure they are safe to work have begun. We have commenced screening assessments for all residents which are being carried out twice a day which observes for possible symptoms and temperature recordings.

We are continuing to do everything we can to keep life as normal as possible for our residents during this challenging time. We have been finding creative ways to provide entertainment and a sense of connection with others such as a pen-pal scheme with Montrose Residential Home, activity packs, games, virtual church services, choir and exercise classes. Our dedicated team is on-hand to support residents to stay in touch with their loved ones through regular letters, phone-calls and video chats. They are also spending 1:1 time with residents to reduce the impact of social isolation.

PPE – Personal Protective Equipment

You will no doubt have heard PPE (Personal Protective Equipment) shortages referred to many times on the news over the last couple of weeks. Please be assured that Culliford House is following all the latest guidance from Government and Public Health authorities regarding this. The health and safety requirements for our carers include: washing their hands regularly and thoroughly, wearing aprons and wearing gloves. Our staff will only need to wear masks and face shields when working directly (within 1 metre) of residents who are showing potential symptoms of COVID-19, that is a new, persistent cough and/or a high temperature.

We are being provide with additional supplies of PPE equipment from Dorset Council.

Social Care Testing for Covid-19

Last week the Secretary of State announced that all social care staff who need a test will now have access to one and the Care Quality Commission (CQC) will be contacting all 30,000 care providers in the coming days to offer these. All symptomatic care residents will also be tested for COVID-19 as testing capacity continues to increase.

The approach to swabbing and testing in the South West is currently being developed and we are waiting for confirmation of arrangements and the location of test centres.  We will update this information when more details are available.

If you have any queries regarding our management of Covid-19 you can email

jeanette.acourt@cullifordhouse.co.uk

Weekly update and News for the 10th April 2020

Our first priority at Culliford House is always to keep our residents, staff and community safe. In response to the ongoing Coronavirus (COVID-19) outbreak, we have been closely following advice from Public Health England (PHE) and the NHS.

With this in mind, the following preventative measures are in place:

Our housekeeping and domestic staff have increased cleaning and the wiping down all hard surfaces in communal areas at least twice daily. All equipment and surfaces such as hoists, tables and chairs, tea trolley, washing machines, kitchen equipment etc are wiped down before and after use.

As reiterated by the government and Chief Medical Officer, regular and thorough hand washing is key to minimising the spread of COVID 19.

We are supporting residents to wash their hands with soap and water on a more frequent basis and are offering alcohol hand gel frequently throughout the day. This will reduce the potential risk of residents harbouring the Covid-19 virus on their hands and will reduce the risk of infection.

Whilst Culliford House remains closed to visitors including family members and friends, please note if there is a situation that requires a non-routine visit such as end of life, the staff team will work with you to ensure that the appropriate precautionary measures are taken to limit any potential risk. We will still ensure that vital medical visits are made.

We have implemented internal reporting systems and governance to identify early warning signs of a possible outbreak of coronavirus. This will enable us to respond quickly and proportionally.

All our staff are changing into their uniforms at work to minimise the risk of bringing in infections from outside of Culliford House.

We are working closely with our suppliers and contractors to ensure that the delivery of goods and services remain uninterrupted.

To mitigate the risk of community transmission, the suspension of external providers of activities and entertainment entering our care homes remains in place. We are still continuing with a wide range of activities and increasingly are finding ways to continue with various activities via video link, such as our weekly ‘choir’ practice. Our Staff team will also be spending 1:1 time with residents to reduce the risk of social isolation.

Please be reassured that all of these actions we have taken, and will be taken in the future, have reflected the most current guidance and advice published by the UK Government and Public Health England.

Whilst none of us would wish to be in this position and have to apply such restrictive measures, we hope you agree that keeping residents safe at this time must be our primary aim.

 

If you have any queries regarding our management of Covid-19 you can email

jeanette.acourt@cullifordhouse.co.uk.

Weekly update and News for the 10th April 2020

Our first priority at Culliford House is always to keep our residents, staff and community safe. In response to the ongoing Coronavirus (COVID-19) outbreak, we have been closely following advice from Public Health England (PHE) and the NHS.

With this in mind, the following preventative measures are in place:

Our housekeeping and domestic staff have increased cleaning and the wiping down all hard surfaces in communal areas at least twice daily. All equipment and surfaces such as hoists, tables and chairs, tea trolley, washing machines, kitchen equipment etc are wiped down before and after use.

As reiterated by the government and Chief Medical Officer, regular and thorough hand washing is key to minimising the spread of COVID 19.

We are supporting residents to wash their hands with soap and water on a more frequent basis and are offering alcohol hand gel frequently throughout the day. This will reduce the potential risk of residents harbouring the Covid-19 virus on their hands and will reduce the risk of infection.

Whilst Culliford House remains closed to visitors including family members and friends, please note if there is a situation that requires a non-routine visit such as end of life, the staff team will work with you to ensure that the appropriate precautionary measures are taken to limit any potential risk. We will still ensure that vital medical visits are made.

We have implemented internal reporting systems and governance to identify early warning signs of a possible outbreak of coronavirus. This will enable us to respond quickly and proportionally.

All our staff are changing into their uniforms at work to minimise the risk of bringing in infections from outside of Culliford House.

We are working closely with our suppliers and contractors to ensure that the delivery of goods and services remain uninterrupted.

To mitigate the risk of community transmission, the suspension of external providers of activities and entertainment entering our care homes remains in place. We are still continuing with a wide range of activities and increasingly are finding ways to continue with various activities via video link, such as our weekly ‘choir’ practice. Our Staff team will also be spending 1:1 time with residents to reduce the risk of social isolation.

Please be reassured that all of these actions we have taken, and will be taken in the future, have reflected the most current guidance and advice published by the UK Government and Public Health England.

Whilst none of us would wish to be in this position and have to apply such restrictive measures, we hope you agree that keeping residents safe at this time must be our primary aim.

 

If you have any queries regarding our management of Covid-19 you can email

jeanette.acourt@cullifordhouse.co.uk.

Culliford House celebrates ‘Platinum’ Award of National Gold Standards Framework

 

 

 

We are pleased to announce that we have achieved ‘Platinum’ status after upholding the stringent GSF Standards following our re-accreditation visit November last Year.

The GSF is a leading national standard and gives outstanding training to all those providing end of life care ensuring better lives for people along with recognised standards of care.

Suzanne Jackson Proprietor and Registered Manager said “with end of life care you only get one chance to get it right. We have a very strong team of individuals and work as one big extended family to give our residents the best experience we can, right up to their final days. Being able to receive this award again demonstrates our ongoing commitment to give the highest standards of care and we look forward to the on-going development with the GSF at Culliford House.”

As well as upholding the GSF Standards. Culliford House has also implemented numerous innovative projects to benefit the lives of our residents. One of these includes the ‘Red Bag’ Scheme, which ensures easy recognition of care home residents on the acute pathway with a stand out ‘Red Bag’. This, along with standardised documentation such as hospital transfer passports, Advance Care Plans and the development of treatment escalation planning is improving ‘Patient’ outcomes for all.

The collection of the award has been postponed until October this year and by the end of the year we plan to celebrate our success with you all.

Weekly update and News 3rd April 2020

With the situation regarding the coronavirus (COVID-19) outbreak evolving daily, we are following the government guidance to ensure that we continue to act in the best interest of the people who live, visit and work at Culliford House.

Our Coronavirus Committee is reviewing and monitoring the situation every day, so that we take a proactive and flexible approach to our response and working practices in order to protect our residents and ensure they continue to receive the highest quality of care.

We will share updates with you as the situation progresses. If you have any questions regarding our plans to manage the outbreak of coronavirus, you can email jeanette.acourt@cullifordhouse.co.uk

Visiting Culliford House

To prevent the spread of coronavirus a decision was made on 18th March to close the home to Relatives and all non-essential visitors.

The following procedures are currently in place:

  • Culliford House will only allow essential visits, this means for anyone who is extremely ill, on end of life or if it is a visiting professional e.g District Nures.
  • All deliveries to Culliford House must be left at the door/drop off point and delivery people must not access the home.
  • Contactors will only be able to access the home for essential works on a pre-agreed basis.
  • Any staff or contractors who display flu like symptoms (specifically – shortness of breath, fever, cough or cold) will not be able to access the home. NHS England guidelines states anyone with mild symptoms must now self-isolate for a minimum of 7 days.
  • All external entertainers/performers and hairdressers will not be permitted to access our home during the pandemic.

 

Staying in contact

We know this is an uncertain and worrying time for everyone, and the “social distancing” and safeguarding measures we have in place for visiting Culliford, while necessary, go against our nurturing instincts as humans.  We are working hard to support the use of technology to allow video calls to take place over Skype or Face Time to help with this. Our Facebook page and website is a great way to see what our home is doing and for keeping up-to-date on everything your loved ones are doing.

Our residents (and staff) would also love to receive cards, letters, pictures etc from you and your family/friends, so please do send them to us.

Easter Tea

As I mentioned last week, although we will not be holding our annual Easter Tea, we have plans in place to make sure everyone has a special day.

Raffle tickets can still be purchased by putting some money into an envelope with your name and amount enclosed for ‘Easter Raffle’. If you post envelope through our letter box ring the door bell and keep your distance from the door we can acknowledge the receipt of your money.

The draw will take place on Easter Sunday. Tickets are £1.00 a ticket

Staffing and recruitment

The work of all Culliford House staff is critical to the COVID-19 response and therefore all of our staff are granted the Key Worker status. This ensures that we can maintain our staffing levels as those with children are prioritised for education provision. We are continuing to work with our staff team to make sure that we can maintain the well being and safety of our residents in the event of any member of staff needing to self-isolate.

We would also like to welcome Erin to the team. Erin has been with us since January this year on work experience from Weymouth College. Erin will be joining the team working part-time and we look forward to welcoming her to the Culliford Family.

I will continue to keep you updated weekly with what we’ve been up to and Covid19 information and updates.

 

Take Care and Keep Safe.

Jeanette A’Court

Quality Manager

Weekly update and News 27th March 2020

The last couple of weeks has been an extraordinary time for everyone with much stricter restrictions on people leaving their homes to protect the most vulnerable and stringent measures being implemented at Culliford House for those we care for.

We understand that this must be an anxious time for all our residents, families and friends. But such measures have been imposed on us by Government for a very good reason which will protect us all in these extraordinary times.

Please be reassured that we will continue to give your loved one the best possible care. They may not be seen in person for the duration of the restrictions, but they can still enjoy warmth, love and friendship in the company of their other family at Culliford House.

In the meantime, you can keep in contact with your relative via phone and visit them virtually via video calling. Janet and Steph will contact you to arrange this link with you. For those unable to receive video calls we will be arranging an update with you regarding your relative’s wellbeing. Thank you to all those that have replied and given your face time details.

Moving forward, and as information and guidance from the government is being updated regularly, we will continue to keep you updated with all information regarding our responses to these measures and any changes to the care we provide. We will also be keeping you up to date with what we’ve been up to day to day!

Information will be available on our:

website www.cullifordhouse.co.uk,

via email – Weekly update

Facebook page (link on our website) and sending out electronic newsletters via mail chimp.