Category: News

Weekly News Update 21st August 2020

It’s now been 5 months since Culliford went into lockdown and the start of the pandemic. Our day-to-day lives are very different as we adjust to what appears to the new ‘normal’ in these unprecedented times.

Throughout the pandemic, our residents and staff’s safety has always been our main priority and preventing the spread of COVI-19 into our home.

We are also continuing to participate in the governments testing initiative in carrying out routine weekly re-testing for our staff and monthly re-testing for our residents.

We are also continuing to monitor the ‘R’ rate in our local area very closely and maintain our weekly COVID-19 management meetings.

Our PPE stock levels are monitored each week and we continue to have sufficient levels of PPE to deliver care safely and confidently.

Visiting Reminder

At present we are only able to offer garden visits or essential visits. Should your loved one become acutely unwell or be approaching their final days of life we are able to accommodate essential visits. In these circumstances we can allow up to 2 relatives from the same household to visit.

How to arrange a visit and visitors’ protocol

  1. Telephone the home to book an appointment
  2. Visits will be a maximum of 30mins and limited to two visitors from the same house hold.
  3. We aim to ensure that all residents receive a visit, therefore the number of pre-bookable visits may be limited.
  4. If you arrive late for your pre-booked visit, the length of your visit will be reduced to ensure that other visits can go ahead.
  5. Should you wish to cancel your visit, please let us know at the earliest opportunity.
  6. Visitors are asked to wear their own face coverings
  7. If you are unwell or any members of your household are self-isolating, we ask that you don’t visit
  8. If you have recently returned from a foreign holiday you are advised not to visit
  9. Ensure that any gifts that you bring are handed to staff to provide opportunity for sanitisation, in-line with our infection prevention control measures.

On arrival

  • Please ring the main doorbell
  • You will be asked to sign attendance register and a temperature check will be taken.
  • In compliance with our infection prevention measures you will be asked to use hand gel to sanitise hands and advised to wear your face covering.
  • Staff will then take you to the designated outside visiting area

COVID-19 Management Information

We do now have a dedicated page on our website which will give an overview of our on-going COVID-19 management.

Information will continue to be available on our website: www.cullifordhouse.co.uk, via email, our Facebook page and sending out electronic newsletters via mail chimp. If you would like to sign up to receive news, please follow our link on our website.

 

If you have any queries regarding our management of Covid-19, you can email jeanette.acourt@cullifordhouse.co.uk

So, what have we been up to this week!

 

VJ Day Memories

We commemorated the end of the war in Japan and shared our memories of that day. We enjoyed watching film clips of the celebrations that took place in London and a number of our residents remembered the dancing and rejoicing that went on.

Getting creative with sand and enjoying a taste of summer!

This week we’ve been busy creating sand candle jars. This was quite a complicated process but overall a successful outcome finished off with a tea light.

Our taste of summer, despite the weather on Wednesday was enjoying a selection of ice-creams with various toppings. Although we didn’t have the ice-cream van, we made our own and had a rendition of ‘Greensleeves’ by our residents. In all we had a lovely time!

Take care and keep safe

I will continue to keep you updated every fortnight with what we’ve been up to and any new Covid19 information and updates.

Jeanette A’Court

Quality Manager

 

Weekly News Update 14th August 2020

Since March, we have been closed to visitors which has enabled us to effectively shield our residents and keep them safe. We appreciate how exceptionally difficult this has been for both residents and relatives not to see loved ones over the past few months and we want to thank you for your on-going understanding.

On the 3rd August we introduced garden visits with an appointment and therefore current restrictions will still apply. Booking of these visits is essential and we advise you to continue to book your visits in the usual way. It has been lovely to see families reunited, albeit at a distance.

Our priority continues to be preventing the spread of Covid-19 and maintaining the safety and well-being of our residents, their visitors, and our staff. We hope you will understand that by permitting even restricted visiting in this way we cannot guarantee that the risk of infection is removed completely, but by following these measures, we can significantly minimise that risk.

I would also like to reassure you that our processes remain in place to protect everyone in our care.

COVID-19 Management Information

We do now have a dedicated page on our website which will give an overview of our on-going COVID-19 management.

We also want to thank our staff at Culliford for their continued commitment in delivering compassionate care in these difficult circumstances. Staff will continue to use PPE and wearing face coverings. During this current heatwave we are very aware of the challenges staff face whilst wearing PPE

Information will continue to be available on our website: www.cullifordhouse.co.uk, via email, our Facebook page and sending out electronic newsletters via mail chimp. If you would like to sign up to receive news, please follow our link on our website.

If you have any queries regarding our management of Covid-19, you can email jeanette.acourt@cullifordhouse.co.uk

So What have we been up to this week!

Crafting

We have been very creative this week creating some lovely pictures using knives and forks to create texture and making our own summer bunting.

Virtual Choir

Our choir was in fine voice despite the heat on Wednesday. Thank you once again to our choirmaster Paul cheater.

Employee of the month – Pete Hassell Care Assistant

Pete has gone above and beyond lately in his role and has covered an enormous number of shifts and is always flexible to meet the needs of the service. Pete has recently come up with new ideas and suggestions to improve service delivery especially in relation to night care needs and has nearly completed his NVQ qualification. Pete maintains a consistent professional approach towards his colleagues, Residents and relatives at all times and is a good all-rounder!

And finally, John has finished his summer jigsaw puzzle ahead of time. Well done John.

Take care and keep safe

I will continue to keep you updated every fortnight with what we’ve been up to and any new Covid19 information and updates.

Jeanette A’Court

Quality Manager

Weekly News Update 7th August 2020 -COVID-19 Visiting information for relatives

Can I visit my family member?

For the moment we are unable to offer visits without an appointment or entry into the building itself. We hope you will be able to arrange to visit your loved one in one of the following ways:

  • Designated outdoor areas
    We will set aside an outside designated area where visits can take place, such as the garden.
  • Window visits
    Where a garden visit cannot take place, a ground floor window visit will be considered in a dedicated space via patio doors or through an open window.

As long as your relative is well enough to go into the garden, we will arrange for you to see and talk to them there. We will ask you to maintain two metre social distancing and request that you wear your own face covering.

Should your loved one become acutely unwell or be approaching their final days of life we are able to accommodate essential visits. In these circumstances we can allow up to two relatives from the same household at any time to visit subject to the following arrangements:

  • Your temperature must be taken by the Head of Care or Senior Carer before coming into the home and this must be below 37.8C.
  • Relatives must be open and honest and inform the Home if they have been isolating or symptomatic in the previous 14 days
  • In compliance with our infection prevention measures you will be asked to use hand gel to sanitise hands
  • You will need to wear the appropriate PPE during the visit. A donning and doffing station for this will made available in the front porch

What is the process for visiting

  • Visits are by appointment only so please telephone the home to arrange a slot.
  • Visits will generally be for a maximum of 30 minutes. Those who travel extensive distances to visit a relative may be granted an extended visit by prior agreement where this can be accommodated.
  • Residents can receive up to two visitors at a time
  • Visitors are always required to maintain a minimum safe distance of at least 2 metres.
  • Visitors should wear their own face covering.
  • Unfortunately, we are unable to offer refreshments during visits

How to arrange a garden Visit

  • You should telephone the home to book a visit.
  • Visits will be for a maximum of 30 minutes and limited to two visitors from the same household.
  • We aim to ensure all our residents receive a visit wherever possible and so the number of pre-bookable visit times may be limited.
  • If you arrive late for your pre-booked visit, the length of your visit will be reduced to ensure that other visits can go ahead on time.
  • If you decide to cancel your visit, please let the Home know as soon as possible.

On arrival

  • Please ring the main doorbell
  • You will be asked to sign attendance register and a temperature check will be taken.
  • In compliance with our infection prevention measures you will be asked to use hand gel to sanitise hands and advised to wear your face covering.
  • Staff will then take you to the designated outside visiting area

Our priority continues to be preventing the spread of Covid-19 and maintaining the safety and well-being of our residents, their visitors and our staff. We hope you will understand that by permitting even restricted visiting in this way we cannot guarantee that the risk of infection is removed completely, but by following these measures, we can significantly minimise that risk.

If you have any queries regarding our management of Covid-19, you can email jeanette.acourt@cullifordhouse.co.uk

Information will continue to be available on our website: www.cullifordhouse.co.uk, via email, our Facebook page and sending out electronic newsletters via mail chimp. If you would like to sign up to receive news, please follow our link on our website

With the ongoing help and co-operation of all our relatives, visiting professionals, contractors, and staff, we are managing to keep all our residents safe and well and free from the COVID-19 virus.

Many thanks again for your ongoing patience and co-operation.

 

Weekly News update 24th July 2020

On Wednesday the Government published updated guidance on visiting care homes. The isolating effects of lockdown have been difficult for residents and families, but the rate of community transmission has fallen and care homes can now arrange visits based on new guidance to limit further outbreaks, and protect staff and residents. These arrangements will be based on the advice set out in new guidance to limit any further outbreaks and protect staff and residents. We have been advised that Local Directors of Public Health will lead assessments on visiting within our local authority. It’s expected to take a measured, risk-assessed approach, considering the situation in specific care homes as well as the community context, including any local outbreaks.

Matt Hancock, Health & Social Care Secretary, said:

 “I know how painful it has been for those in care homes not being able to receive visits from their loved ones throughout this period. “We are now able to carefully and safely allow visits to care homes, which will be based on local knowledge and circumstances for each care home. “It is really important that we don’t undo all of the hard work of care homes over the last few months while ensuring families and friends can be safely reunited so we have put in place guidance that protects everyone.”

We understand that with restrictions easing in several places nationally you may feel now is a safe time to visit your loved ones in their own rooms.  We continue to follow all Infection Control and Prevention guidance and government policy and as such will be continuing with external visits only following all the guidelines currently in place.  We will of course continue to constantly review the national picture and as soon as we believe it is safe for our residents, we will revise the current arrangements.

 

From Monday 3rd August, Garden visits will become possible with your relative or friend by pre-booking a visit appointment directly with the Home.

As long as your relative or loved one is well enough to go into the garden, we will arrange for you to see and talk to them there. We will ask you to maintain two metre social distancing and request that you wear your own face covering.

We are now taking bookings for these visits.

How to arrange a Garden visit

  • You should telephone the home to book a visit
  • Visits will be for a maximum of 30 minutes and limited to two visitors from the same household
  • We aim to ensure all our residents receive a visit wherever possible and so the number of pre-bookable visit times may be limited
  • If you arrive late for your pre-booked visit, the length of your visit will be reduced to ensure that other visits can go ahead on time
  • If you decide to cancel your visit, please let the Home know as soon as possible

 

We would like to extend our thanks to all families for booking their visiting slots  and adhering to our guidelines.

COVID-19 Management Information

Website information

COVID-19 Management Information
We have a dedicated page on our website which gives an overview of our on-going COVID-19 management.

Information will continue to be available on our website: www.cullifordhouse.co.uk, via email, our Facebook page and sending out electronic newsletters via mail chimp. If you would like to sign up to receive news, please follow our link on our website

 So What have we been up to this week!

A spot of flower arranging and preparing pudding!

This week we’ve enjoyed making floral arrangements for the tables and making a lemon mousse which was delicious.

 

Mid-week fun and games!

Creativity and fun were the order of the day on Wednesday. Some lovely pictures were created of our ‘floral’ still art followed by a game of Bingo! Prizes galore and a chocolate for everyone at the end.

Sydney Guzzle
And finally, on Tuesday we finished our scarecrow. Margaret has named him Sidney Guzzle and has taken up residence in the garden. Someone you’ll certainly see during our garden visiting.

 

Take care and keep safe

Jeanette A’Court

Quality Manager

Weekly News Update 17th July 2020

In last week’s newsletter I informed you that The department of Health and Social Care had published new testing guidance.

This new testing strategy comes following the latest advice from SAGE and new evidence from the Vivaldi 1 study indicating a higher prevalence in care homes, and therefore a case for frequent testing in care homes and their staff.

This week we commenced testing for Residents and Staff, and welcome the new Department of Health and Social Care’s advice to test all of our staff on a weekly re-testing cycle and re-testing for residents every 28days.

The Health Secretary Matt Hancock has said” This will not only keep residents and care workers safe, but it will give certainly a peace of mind to families who may be worried about their loved ones, and give staff confidence to do what they do best”. The weekly testing has certainly been a welcome step by the government but if you still have concerns, please do not hesitate to get in touch by email to jeanette.acourt@cullifordhouse.co.uk

A big thank you once again to Marnie and Jemma who are co-ordinating the testing Programme at Culliford House

 

 

 

 

 

From Monday 3rd August, Garden visits will become possible with your relative or friend by pre-booking a visit appointment directly with the Home.

As long as your relative or loved one is well enough to go into the garden, we will arrange for you to see and talk to them there. We will ask you to maintain two metre social distancing and request that you wear your own face covering.

We will be taking bookings for these visits from Monday 20th July

How to arrange a Garden visit

  • You should telephone the home to book a visit
  • Visits will be for a maximum of 30 minutes and limited to two visitors from the same household
  • We aim to ensure all our residents receive a visit wherever possible and so the number of pre-bookable visit times may be limited
  • If you arrive late for your pre-booked visit, the length of your visit will be reduced to ensure that other visits can go ahead on time
  • If you decide to cancel your visit, please let the Home know as soon as possible

 

With the ongoing and continued help and co-operation of all our relatives, visiting professionals, contractors and staff, we are managing to keep all our residents safe and well and free from the COVI-19 virus.

I’d would also like to reassure you that our processes still remain in place to protect everyone in our care.

COVID-19 Management Information

We will soon have a dedicated page on our website which will give an overview of our on-going COVID-19 management.

Information will continue to be available on our website: www.cullifordhouse.co.uk, via email, our Facebook page and sending out electronic newsletters via mail chimp. If you would like to sign up to receive news, please follow our link on our website.

What have we been up to this week!

Who’s Who

We’ve been naming wildlife and their young ones – not easy wearing a facemask and explaining whether it’s in an across or down clue! Lots of giggles and fun hearing the answers!

 

 

 

 

Crafting

We’ve been very creative this week using pastels to create some lovely pictures of sunrise and sunsets.

 

During book club this week we paid tribute to a very dear friend and all agreed that the flowers we received truly reflected how special she was to us all.

 

Employee of the month – Debbie Samways Care Assistant

Debbie has been conscientious and dependable during this ongoing pandemic. Throughout this pandemic there has always been a willingness to learn and demonstrates a high level of integrity in everything she does. Debbie maintains a consistent professional approach towards her colleagues, Residents and relatives at all times and is passionate that all residents should live well and demonstrates the values of the home in promoting a gold standard of care.

 

 

 

 

 

 

 

 

 

Take Care and keep safe.
Jeanette A’Court
Quality Manager

 

Weekly News update 10th July 2020

From Monday 3rd August it will be possible for you to arrange a garden visit with your relative or friend by pre-booking a visit appointment directly with the Home.

Our priority continues to be preventing the spread of Covid-19 and maintaining the safety and well-being of our residents, their visitors and our staff. We hope you will understand that by permitting even restricted visiting in this way we cannot guarantee that the risk of infection is removed completely, but by following the measures described below, we can significantly minimise that risk.

As long as your relative or loved one is well enough to go into the garden, we will arrange for you to see and talk to them there. We will ask you to maintain two metre social distancing and request that you wear your own face covering. Further details about garden visits will be in next week’s newsletter.

For the time-being we will continue to offer window visiting with an appointment and therefore current restrictions will still apply. Booking of these visits is essential and we advise you to continue to book your visits in the usual way.

Should your loved one become acutely unwell or be approaching their final days of life we are able to accommodate essential visits. In these circumstances we can allow up to 2 relatives from the same household at any time to visit subject to the following arrangements:

  • Hands must be washed before coming into the Home
  • Temperature must be taken by the Head of Care or Senior Carer before coming into the home and this must be below 37.8C.
  • Relatives must be open and honest and inform the Home if they have been isolating or symptomatic in the previous 14 days.
  • You will need to wear the appropriate PPE during the visit. A donning and doffing station for this will made available in the front porch.

How to arrange a Window visit

  • You should telephone the home to book a visit
  • Visits will be for a maximum of 30 minutes and limited to two visitors from the same household
  • We aim to ensure all our residents receive a visit wherever possible and so the number of pre-bookable visit times may be limited
  • If you arrive late for your pre-booked visit, the length of your visit will be reduced to ensure that other visits can go ahead on time
  • If you decide to cancel your visit, please let the Home know as soon as possible

With the ongoing and continued help and co-operation of all our relatives, visiting professionals, contractors and staff, we are managing to keep all our residents safe and well and free from the COVI-19 virus.

I’d like to reassure you that our processes still remain in place to protect everyone in our care.

Regular testing for staff and residents

The department of Health and Social Care have published new testing guidance this week. Staff will be tested for coronavirus weekly, while residents will receive a test every 28 days to prevent the spread of coronavirus in social care. This is in addition to intensive testing in any care home facing an outbreak, or at increased risk of an outbreak.

  • Staff and residents in care homes for over 65s and those with dementia will receive regular coronavirus tests from next week as part of a new social care testing strategy Care home staff are to be given coronavirus tests every week and residents monthly from Monday 13th July to identify anyone with the virus and reduce transmission
  • Repeat testing will be initially prioritised for care homes primarily looking after over 65s or those with dementia before being rolled out to all adult care homes
  • The government’s Vivaldi 1 care home study highlights the importance of regular staff testing while there is a higher prevalence in care homes

The new testing strategy comes following the latest advice from SAGE and new evidence from the Vivaldi 1 study indicating a higher prevalence in care homes, and therefore a case for frequent testing in care homes and their staff.

We have now registered on to the NHS portal and are being sent out test kits next week. For those relatives that are appointed attorneys for health and welfare will be contacted via email and telephone in order to discuss testing arrangements in line with the MCA Act 2005.

Information will continue to be available on our website: www.cullifordhouse.co.uk, via email, our Facebook page and sending out electronic newsletters via mail chimp. If you would like to sign up to receive news, please follow our link on our website.

If you have any queries regarding our management of Covid-19, you can email jeanette.acourt@cullifordhouse.co.uk

So, what have we been up to this last week!

Derby Day

We all enjoyed our virtual day at the races and sweepstake (just for fun! and no money involved) at the weekend.

 

John kindly donated a picture as the winning prize, we had a large bag of Maltesers for second and a bar of soap for third.

Congratulations to John who’s chosen horse won. Well done!

 

 

Did anyone mention Scarecrows!

What a giggle and great fun we had on Tuesday making our scarecrow. We completed the legs and shirt ready for the body. John had created his amazing head to top it off.

 

Eyes down!

We’ve indulged in two games of bingo this week. The traditional version and the musical kind. Lots of fun had as always! Steph demonstrating great skills of a professional caller and she had all the well-known phrases to go along with the numbers. Thank you John W for sharing your winnings with us.

Take care and keep safe

I will continue to keep you updated weekly with what we’ve been up to and any new Covid-19 information and updates.

Jeanette A’Court
Quality Manager

Weekly News update 3rd July 2020

It is with great pleasure that I am able to say, as of today 3rd July, we have had no positive cases of Covid-19 at Culliford since the start of the pandemic.

This is fantastic news and a credit to the hard work and efforts of our staff to protect our residents. This, of course, doesn’t mean the threat of Covid-19 has ended and we will remain diligent to its potential dangers. We are fully aware of how quickly things can change, particularly with the easing of lockdown restrictions and the potential threat of a second wave of the virus.

It is, with this in mind, that we have reviewed our visiting policy and for the time-being, we will still be closed to visitors. We will continue to maintain window visits, booking of these visits is essential and we advise you to continue to book your visits in the usual way. Should your loved one become acutely unwell or be approaching their final days of life, we are able to accommodate essential visits, subject to the arrangements outlined in last week’s newsletter.

As some aspects of life are starting to return to normal, it remains to be seen how this may impact future infection rates of Covid-19. With the people in our care so vulnerable to the virus, we feel the most sensible course of action is to monitor any developments over the next 2 weeks and review our policy in line with this. At that point, should the infection rate remain low and the risks reduced, we will look at the possibility of implementing socially distanced garden visits.

I’d like to reassure you that our processes still remain in place to protect everyone in our care.

Our housekeeping team continue to keep the home spotlessly clean to reduce the risk of any viral contamination on hard surfaces. The team do not wear their uniforms to work and are changing in the home prior to commencing duty and then changing back into their outdoor clothes before they leave to go home.

We have meticulously planned to make sure we always have an adequate supply of PPE to keep all our team members and residents safe.

As always, our residents and staff remain our primary focus and we will continue to keep you updated with any changes to our practices.

Website

Our technical issues have been resolved and our website is now back up and running. We would like to apologies once again for any inconvenience.

Information will continue to be available on our website: www.cullifordhouse.co.uk, via email, our Facebook page and sending out electronic newsletters via mail chimp. If you would like to sign up to receive news, please follow our link on our website.

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If you have any queries regarding our management of Covid-19, you can email jeanette.acourt@cullifordhouse.co.uk

So, what have we been up to this week!

Crafting –All didn’t go to plan with our printing efforts this week! But the main thing was, we all had fun!

Reminiscence – We enjoyed sharing memories of our favourite cakes, especially the baking and the aromas of home cooking.

Thank you, Sarah, for the lovely ginger cake we had for tea on Wednesday. This was a request from the residents and it smelt lovely. We look forward to the next one!

Take care and keep safe

I will continue to keep you updated weekly with what we’ve been up to and any new Covid-19 information and updates.

Jeanette A’Court
Quality Manager

Weekly News update 26th June 2020

As we enter our fourth month of Lockdown and begin to see the national easing of restrictions, we are still not in a position to open our home for relatives to visit their loved ones. We are awaiting new government and local guidance around this and will be sure to update you all as soon as we can resume visiting albeit in a different way than before. Hopefully, we will see the return of this warmer weather which might allow visits to take place in our garden. But in the meantime, please note that during spells of hot weather, we will be facilitating window visits by opening the patio window in the dining room. Booking of these visits is essential and we advise you to continue to book your visits in the usual way.

Should your loved one become acutely unwell or be approaching their final days of life we are able to accommodate essential visits. In these circumstances we can allow up to 2 relatives from the same household at any time to visit subject to the following arrangements:

  • Hands must be washed before coming into the Home
  • Temperature must be taken by the Head of Care or Senior Carer before coming into the home and this must be below 37.8C.
  • Relatives must be open and honest and inform the Home if they have been isolating or symptomatic in the previous 14 days.
  • You will need to wear the appropriate PPE during the visit. A donning and doffing station for this will made available in the front porch.

We continue to work as safely as possible to minimise the likelihood of the virus entering our home. Our isolation period for any new admissions from hospital remains at 14 days irrespective of a negative test result in hospital prior to discharge. This is based on the current Gov.UK information and guidance.

With the ongoing help and co-operation of all our relatives, visiting professionals, contractors and staff, we are managing to keep all our residents safe and well and free from the COVI-19 virus.

Thank you

We also want to thank our staff at Culliford for their continued commitment in delivering compassionate care in these difficult circumstances. Staff will continue to use PPE and wearing face coverings. During the current heatwave and into the summer we are very aware of the particular challenges staff face whilst wearing PPE.

Living well

Janet and Stephanie, our Living Well team continue to provide a varied programme providing things to do, including art and craft, baking, games and puzzles, gardening and facilitating keeping in touch with loved ones using Skype and Facetime.

So, what have we been up to this last week!

Sharing memories of Dancing

We enjoyed watching video clips of different dances, these included the jive, twist, square dances, more formal dances and the Mississippi dip. Sandra shared her fond memories of going to the Weymouth pavilion for dances.

Tribute to Dame Vera Lynn

On Wednesday we paid tribute to the life of Dame Vera Lynn. She was the Forces’ Sweetheart whose songs helped raise morale in World War Two. Her voice lifted spirits during the darkest hours and even during these unprecedented times. I do hope you were able to join us on our live Facebook singalong and join in with some of her most memorable songs. Everyone was in fine voice and it was lovely to come together in song and celebration of her life. This was followed by a high tea! All enjoyed the Pimm’s and the scones were delicious.

You can still watch our tribute to Dame Vera Lynn by visiting our Facebook page

And finally, over the last few weeks John has been working on completing his model of a red arrow. His patience has paid off and is delighted with the result.Well done John!

Take care and keep safe

Jeanette A’Court – Quality Manager

Weekly News update 19th June 2020

We are delighted to let you know that we are now able to ease some of the visiting restrictions currently in place at Culliford House.

From Monday 22nd June it will be possible for you to arrange an open window visit with your relative or friend by pre-booking a visit appointment directly with the Home.

Our priority continues to be preventing the spread of Covid-19 and maintaining the safety and well-being of our residents, their visitors and our staff. We hope you will understand that by permitting even restricted visiting in this way we cannot guarantee that the risk of infection is removed completely, but by following the measures described below, we can significantly minimise that risk.

We will arrange for you to see and talk to you relative or loved one through an open window in the conservatory. We will ask you to maintain a two-metre distance from the window and request that you wear your own face covering.

For the time-being we cannot offer window visiting without an appointment or visiting within the building itself, and therefore current restrictions will still apply.

How to arrange a visit

  • You should telephone the home to book a visit
  • Visits will be for a maximum of 30 minutes and limited to two visitors from the same household
  • We aim to ensure all our residents receive a visit wherever possible and so the number of pre-bookable visit times may be limited
  • If you arrive late for your pre-booked visit, the length of your visit will be reduced to ensure that other visits can go ahead on time
  • If you decide to cancel your visit, please let the Home know as soon as possible
  • All visitors must wear their own face covering when visiting and maintain a 2-meter distance
  • We request that you do not visit if you are unwell or if any members of your household are self-isolating
  • If your relative or loved one is cared for in bed and does not have a bedroom on the ground floor, we will do all we can to facilitate a visit in exceptional circumstances, otherwise this may not be possible until visiting within the building is permitted.

Social bubbles

Unfortunately, given that our residents are categorised in the most vulnerable group at Culliford we are classed as a group living environment, the recent announcement about creating a social bubble cannot yet apply to our home. This is because for one person to explore these new freedoms risks everybody at Culliford House.

I do hope you welcome these first steps towards visiting; but if you have any questions or concerns whatsoever, please do not hesitate to get in touch.   Thank you in advance for your patience and on-going co-operation.

Testing for staff and residents

The whole home testing programme for all residents and staff took place over three days last week. As I mentioned last week testing both residents and staff means, those who test positive can be isolated, reducing the number of people who can spread the virus and protecting the most vulnerable. It also helps to build up a strategic understanding of the prevalence of the virus in local areas and the sector as a whole.

We are pleased to announce that the full set of test results are back and all have all been negative.

If you have any queries regarding our management of Covid-19 you can email jeanette.acourt@cullifordhouse.co.uk

Your Feedback is important to us

Last week I sent out quality assurance questionnaires. We thank you for taking the time to provide feedback about our service. If you are able to return any completed questionnaires by 29th June, this would be much appreciated. Where possible, please use email: jeanette.acourt@cullifordhouse.co.uk. Thank you.

What have we been up to this week!

Crafting

We’ve been busy decorating salt dough tiles, as you can see the results are brilliant and very eye catching. We have some very creative talent at Culliford!

Keeping connected

Thank you to Ray and Pam for sending in a selection of short story books for our book club. Our residents would love to receive a written short story from adults/children/grandchildren, any topic or idea, so please do send them to us.

Facebook Live singalong – we invite you to join us on Wednesday 24th June at 2.30PM on Facebook, for our Tribute to Dame Vera Lynn.

She was the Forces’ Sweetheart whose songs helped raise morale in World War Two. Her voice lifted spirits during the darkest hours and even during these unprecedented times. It would be lovely to come together in song and in celebration of her life.

Take care and keep safe

Jeanette A’Court – Quality Manager

Weekly News update 12th June 2020

Our primary focus remains on keeping all of our residents safe and our staff well-equipped and protected so that they can continue to observe the very highest standards of care, cleanliness and infection control throughout Culliford House. Therefore, it was agreed last week that all existing infection prevention and risk management strategies would remain in place. We are confident that it is the right step to take. We all need to stay vigilant to protect those we care about and not undo all of the hard work that everyone – staff, residents and relatives – have done so far. As soon as it is deemed safe to do so we will look to lift restrictions on visiting in a controlled manner.

We will be reviewing this again at the end of the month.

Once again, many thanks for your continued support as we move through this pandemic and please be reassured that the actions we have taken, and continue to take have reflected the most current guidance and advice published by the UK Government, Public Health England and our local council.

Thank you again in advance for your patience and on-going co-operation.

Your Feedback is important to us

Culliford House is committed in providing high quality care and services. We value your feedback and would like you to tell us of your relative/friends experience at Culliford House during the pandemic an in our response and management of COVID-19. In order to give you the opportunity to provide your feedback, while the Home’s website is under maintenance, I will be sending out a questionnaire for you to complete and return if you are happy and able to do so.

We thank you in advance for taking the time to provide feedback about our service and would appreciate all completed questionnaires to be returned to jeanette.acourt@cullifordhouse.co.uk or by post if necessary.

Testing for staff and residents

The whole home testing programme for all residents and staff took place over three days this week and commenced on Monday. Testing was carried out by our Deputy Manager Marnie Moors. Testing both residents and staff means, those who test positive can be isolated, reducing the number of people who can spread the virus and protecting the most vulnerable. It also helps to build up a strategic understanding of the prevalence of the virus in local areas and the sector as a whole.

We are currently awaiting the return of the full set of test results; the ones we have had results for so far have all been negative.

A big thank you once again to Marnie for carrying out our testing.

 

 

 

 

 

 

 

What have we been up to in the last week!

This week is Carers Week (8-15th June) 

This week is the annual campaign to recognise the challenges that unpaid carers face and the contribution they make to families and our local communities. This year’s theme is ‘making caring visible’ which is particularly fitting given the additional pressures we know many carers are facing right now during COVID- 19.

We will be showing our support and residents have been busy creating posters to be displayed in our windows at Culliford.

Interesting Game! What can you see?

We had lots of fun trying to guess what these pictures could be!

 

Take care and keep safe

I will continue to keep you updated weekly with what we’ve been up to and any new Covid19 information and updates.

Jeanette A’Court

Quality Manager