Category: News

Weekly News update 13th November 2020

 

It has been a week since the announcement of the national lockdown and the Government’s latest guidance on visiting being published. We are delighted that with this new guidance in place, we can support you to continue to meet with your relative safely during this current phase of the pandemic. Our priority as always continues to be preventing the spread of Covid-19 and maintaining the safety and wellbeing of our residents, their visitors, and our staff.

Designated outdoor visiting pod
Our outdoor visiting area has been fitted with an outdoor heater for extra comfort.

Essential bedroom visits
If your relative is unwell and unable to leave their room, we are able to facilitate a visit in their bedroom. You will be taken to their bedroom by a member of staff and asked to ring the call bell when you are due to leave.

Visiting protocol

  • Visits will be for a maximum of 30 minutes
  • We aim to ensure all our residents receive a visit wherever possible
  • If you arrive late for your visit, the length of your visit will be reduced to ensure that other visits can go ahead on time
  • If you decide to cancel your visit, please let the home know as soon as possible
  • All visitors will be provided with PPE and a face covering when visiting
  • We request that you do not visit if you are unwell or if any members of your household are self-isolating, or if you are from an area where there is an enforced local lockdown
  • Ensure that any gifts that you bring are handed to staff to provide opportunity for sanitisation, in-line with our infection prevention control measures.

On arrival

  • Please ring the main doorbell
  • You will be asked to sign attendance register and a temperature check will be taken
  • In compliance with our infection prevention measures you will be asked to use hand gel to sanitise hands and will be given a facemask to wear
  • Staff will then take you to the designated outside visiting area

Please do not hesitate to contact our Visiting Co-ordinator, Marnie Moors Deputy Manager if you have any questions or concerns.

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If you have any queries regarding our management of COVID-19 you can email jeanette.acourt@cullifordhouse.co.uk

So, what have we been up to this last week!

Armistice Day
Another busy week this week! We have been busy making poppies for Armistice Day. Thank you also to Marnie for knitting some poppies for staff and residents.

Happy Birthday Culliford
Culliford House celebrated 36 years on Wednesday. A lovely speech was made by John thanking Suzanne and all the staff for the wonderful care. Suzanne said it’s been dedication and hard work but having a good team behind you is what it takes and thanked all the staff for their dedication and support.

 

 

Weekly News update 6th November 2020

As most of you who arranged visits previously will already know, we are back on track for our gazebo visits. Sorry for the confusion and rearrangements at the beginning of the week, as we waited for news from the government regards the latest lockdown measures. And thanks for being so understanding and accommodating.

The times and days are set but a different person can come as long as it’s one at a time and with prior notice. We are so happy to be able to continue with this for the wellbeing of our residents and relatives.

So come to the front door, a member of staff will check your temperature, show you how to fill in our form, and give you PPE and sign in with your details. Please bring your own mask.

We are sorry we can only offer once a week visits at present, unless in exceptional circumstances, such as End of Life.

We understand that this must be an anxious time for all our residents, families, and friends. But such measures have been imposed on us by Government for a very good reason which will protect us all in these extraordinary times.

Staying Connected
We are working hard to support the use of technology to allow additional video calls to take place over Skype or FaceTime to help with this. Our Facebook page and website is a great way to see what our home is doing and for keeping up-to-date on everything your loved ones are doing.

So, what have we been up to this last week!

Halloween Party
Everyone had a wonderful spooky time last Friday and enjoyed the Halloween party. Thank you for Margaret’s lovely speech.

Birthdays
Saturday 31st saw 2 big birthdays, with fun activities throughout the day, followed by a lovely tea party, bucks fizz and plenty of cake!

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

                       Gazebo visits – back on track!
Gazebo visits started, as already mentioned.

All Souls Service
Thank you to Allen Knott who led our All Souls Service on Monday. It was lovely to come together in memory of all those who have died at Culliford.

 

 

 

 

 

 

 

 

 

 

 

                                                                                                                                                                 A banging evening!
Last night’s fireworks were a great success, more photos to follow next week

 

 

Forthcoming Events

Relatives Meeting
You are invited to join us for a virtual Relatives Meeting on Wednesday 18th November at 2.30pm. If you would like to join us and would like a link for this service.
Please email: jeanette.acourt@cullifordhouse.co.uk to confirm and a link will be sent to you.

Virtual Christmas Tea
You are invited to join us for a virtual Christmas Tea on Sunday 20th December at 3.00pm. If you would like to join us and would like a link for this service. Please email: activities@cullifordhouse.co.uk to confirm and a link will be sent to you.

Christmas carol Service
You are invited to join us for our virtual Christmas carol Service on Friday 18th December at 2.30pm. If you would like to join us and would like a link for this service. Please email: activities@cullifordhouse.co.uk to confirm and a link will be sent to you.

 

Weekly News Update 30th October 2020

From Monday 2nd November, it will be possible for you to visit your relative or friend in a dedicated visiting area. Our priority continues to be preventing the spread of Covid-19 and maintaining the safety and wellbeing of our residents, their visitors, and our staff.

Designated Outdoor Visiting Pod
Unfortunately, at Culliford we do not have a designated indoor visiting room. Therefore, we have installed a heater to the outdoor visiting area.

Essential Bedroom Visits
If your relative is unwell and unable to leave their room, we may be able to facilitate a visit in their bedroom. You will be taken to their bedroom by a member of staff and asked to ring the call bell when you are due to leave.

Visitor Protocol

  • Visits will be for a maximum of 30 minutes
  • We aim to ensure all our residents receive a visit wherever possible
  • If you arrive late for your visit, the length of your visit will be reduced to ensure that other visits can go ahead on time
  • If you decide to cancel your visit, please let the home know as soon as possible
  • All visitors will be provided with PPE and a face covering when visiting
  • We request that you do not visit if you are unwell or if any members of your household are self-isolating, or if you are from an area where there is an enforced local lockdown
  • Ensure that any gifts that you bring are handed to staff to provide opportunity for sanitisation, in-line with our infection prevention control measures.

On Arrival

  • Please ring the main doorbell
  • You will be asked to sign attendance register and a temperature check will be taken
  • In compliance with our infection prevention measures you will be asked to use hand gel to sanitise hands and will be given a facemask to wear
  • Staff will then take you to the designated outside visiting area.

We continue to monitor local Covid-19 infection rates and if our home is instructed to suspend visiting by the Local Director of Public Health, we will let you know as soon as possible.

We do hope you will be able to take advantage of these revised visiting options but if you have any questions or concerns, please do not hesitate to contact our Visiting Co-ordinator, Marnie Moors Deputy Manager.

~ ~ ~

If you have any queries regarding our management of COVID-19 you can email jeanette.acourt@cullifordhouse.co.uk

So, what have we been up to this last week!

Halloween preparations continue!
It’s been getting very spooky this week at Culliford. We have been busy all this week in preparation for our Halloween Party. We have been crafting, baking and even managed a spooky game of Bingo!

Forthcoming Events

All Souls Service
You are invited to join us for All Souls service via Zoom on Monday 2nd November at 11.00am. This will be a service of reflection and to light a candle to remember those who have died.

If you would like to join us and would like a link for this service. Please email: activities@cullifordhouse.co.uk to confirm and a link will be sent to you.

Relatives Meeting
You are invited to join us for a virtual Relatives Meeting on Wednesday 18th November at 2.30pm. If you would like to join us and would like a link for this service. Please email: jeanette.acourt@cullifordhouse.co.uk to confirm and a link will be sent to you.

Take care and keep safe

I will continue to keep you updated weekly with what we’ve been up to and any new COVID-19 information and updates.

Take Care and keep safe.
Jeanette A’Court
Quality Manager

 

 

 

 

 

 

 

Weekly News Update 23rd October 2020

As most of you know, we are planning visits to start again in our gazebo from 2nd November. Some of you have already made appointments. Marnie will be in touch to arrange these. Is it possible for those who have already booked to have this as a regular slot? This would avoid a lot of hassle. If you haven’t heard from Marnie yet, it won’t be long.

Other contact can still be supported via letters, emails, telephone calls and video calls using Skype/Zoom/Facetime.

Last week we started Restore2. This is a piece of work around observations of Residents. We were already taking temperatures twice a day. Now we are checking SATs twice a day too. This will be for all residents so we can establish their ‘norm’. This will them make it more obvious to us if they become unwell, and if they were to get Covid or deteriorate in other ways, we would be in a better position when we speak with GPs or Paramedics.

All Residents have been tested this week and all had a negative result.

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If you have any queries regarding our management of COVID-19 you can email jeanette.acourt@cullifordhouse.co.uk

So, what have we been up to this last week!

Harvest Service
Thank you to Fr Darren A’Court who led our Harvest Service Last Friday. It was lovely to come together virtually in celebration and thanksgiving.

Halloween preparations
The Residents have been busy making Halloween decorations for our windows and spider pompoms to hang around looking spooky. We will be having a Halloween party on Friday 30th. Staff and Residents will be dressing up!!

 

Forthcoming Events

All Souls Service
You are invited to join us for All Souls service via Zoom on Monday 2nd November at 11.00am. If you would like to join us and would like a link for this service.
Please email: activities@cullifordhouse.co.uk to confirm and a link will be sent to you.

Relatives Meeting
You are invited to join us for a virtual Relatives Meeting on Wednesday 18th November at 2.30pm. If you would like to join us and would like a link for this service.
Please email: jeanette.acourt@cullifordhouse.co.uk to confirm and a link will be sent to you.

Employees of the month

This month we have three employees to congratulate

Jeanette A’Court – Quality Manager

Jeanette has been a great help throughout the COVID-19 pandemic. When she’s at home, she is always sending documentation over and keeping us up to date with latest guidance for us to work to.

She is great support to all the team and goes above and beyond to ensure all targets are met, so that the home can provide an excellent standard of care and keep driving forward.

 

 

 

 

 

 

 

 

Jemma Carnota-Turner and Georgia Damon-Pope – Heads of Care

Jemma goes above and beyond and is always flexible to meet the needs of the service and covering shifts at short notice.

In the last few months Jemma has worked hard to gain her NVQ Level 5 award. Jemma is always there to help any member of staff and is always available frontline when there are any problems. Jemma is conscientious, dependable and punctual and a good role model to others. Also, displays a helpful, and positive attitude towards to all residents, relatives and staff. Jemma demonstrates a commitment to the homes values and maintains a consistent professional approach towards her colleagues, Residents and relatives at all times. Jemma continues to take the home forward.

Georgia has shown dedication to fulfilling her job responsibilities and always goes above and beyond in her role. Georgia has worked hard to gain her NVQ Level 3 award and should feel proud of her achievements. Georgia displays a helpful approach to her work, co-operative and always helping others demonstrating good teamwork. Georgia has shown willingness to take on her ongoing responsibilities and demonstrates a commitment and professionalism in her role. Georgia is trustworthy, hardworking and shows a commitment to the homes values and maintains a consistent professional approach towards her colleagues

 

 

 

 

Take care and keep safe

I will continue to keep you updated weekly with what we’ve been up to and any new COVID-19 information and updates.

Take Care and keep safe.
Jeanette A’Court
Quality Manager

 

 

Weekly News Update 16th October 2020

Following the announcement of the Adult Social Care winter plan by the Government two weeks ago, we provided a summary of the key points of this document around care home visiting rules, which would enable us to take a different approach.

Summary of Key points include:

  • The Government are to use a new dashboard system to monitor infections to help inform where measures should be imposed
  • Visits can be immediately suspended if advised by the local Director of Public Health
  • A tailored approach to be taken with care home restrictions, rather than a blanket rule
  • To limit Risk, where visits go ahead, this should be limited to a single constant visitor, per resident, wherever possible. This is to limit the overall numbers of visitors to care home and the consequent risk of infection
  • Visits can take place outside, or in a well ventilated dedicated visiting area.

We recognised that having a single designated visitor for all residents, with other options being covered under an individual risk assessment, in practice was not workable. Everyone of our residents need regular visits from their family and friends and a single constant ‘designated’ visitor would be distressing for our residents (and their families) in terms of having to choose between friends and family members who were able to visit. Also, undertaking multiple risk assessments for every expectation including weekly testing is also not practicable at this present time.

We have therefore implemented the following visitor protocol:

Visits will take place in our outdoor Gazebo from the 1st November. We will also need to implement further infection control measures for a phased lifting of visiting restrictions. These included:

  • Added resources/equipment to manage social distancing
  • Maximum time limit of 30mins per visit only and facilitating/scheduling these visits
  • 1 visitor to visit only
  • Temperature checks
  • Face coverings to be worn when visiting and PPE
  • Provision of hand gels/additional cleaning
  • Visitors to be well and members of their household to be well.

Marnie Moors our Deputy Manager and Jemma have been contacting family members to discuss these new arrangements and we will continue to do so over the next few days.

Marnie is our Visiting co-ordinator and will update date you further in the coming week.

Other contact can still be supported via letters, emails, telephone calls and video calls using Skype/Zoom/Facetime.

We are very grateful for your continued support and understanding during this difficult time knowing the impact this has both on our residents and relatives.

 

So, what have we been up to this week!

Getting Ready for Harvest

We’ve been busy this week preparing for our Harvest Festival. Lots of willing helpers as always! We’ve made cakes, pumpkin table decorations and our Harvest wreath

Take care and keep safe

I will continue to keep you updated weekly with what we’ve been up to and any new COVID-19 information and updates.

Take Care and keep safe.
Jeanette A’Court
Quality Manager